- Standard Shipping Information
- Standard shipping is by UPS Ground from Jersey City, NJ (see shipping map)
- Under normal conditions when product is in stock and available, all orders will be processed within 1 business day of transaction
- Shipping costs start at around $6.00 and vary based on weight and destination
- We suggest ordering at least $25.00 worth of product to ensure proportionate shipping costs
- Overnight, 2-Day and 3-Day express shipping is also available for an extra fee
- Total shipping costs are calculated and displayed during the checkout process
- The exact amount depends on the level of service, the destination address and number of items being shipped
- Shipments can be made within the USA and Canada only
- We are not able to ship to P.O. boxes or to APO addresses
- Customers will receive two e-mail confirmations. Firstly, an Order Confirmation (with your order number & details), and secondly, a Shipping Confirmation (with invoice and tracking details)
To contact Customer Service regarding the status of an order or with any other questions, please e-mail Customer Service or call the Customer Service Department at Kobricks Coffee Company at (800) 562-7491, Monday through Friday between the hours of 9.00am and 5.00pm EST.
If for any reason you are not satisfied with your order, you may return the product/s within 30 days of purchase for a refund (minus shipping & handling) or exchange. Refunds will be made to the original credit card used to make the purchase. Return shipping charges are not refundable.
Please ship returns to:
c/o Kobricks Coffee Company
693 Luis Marin Blvd.
Jersey City, NJ 07310